privacy

Mersive respects your privacy and is committed to protect any personal information that you share with us. Generally, you can browse through our website without giving us any information about yourself. On occasion, we may need your personal information to provide information or services that you request, This policy describes how we collect and use your personal information.

Information Collection

Personal information means any information that may be used to identify an individual, including, but not limited to, a first and last name, email address, credit card number, a company or home, postal or other physical address, other contact information, title, birth date, gender, occupation, industry, personal or product interests, other information when needed to provide information or services you request.

When you browse our website, you do so anonymously. We don’t collect personal information, including your email address. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our website you visit and how long you spend there. We do not link your IP address to any personal information.

Mersive collects personal information when you fill in your information on one of the forms you may use on our website. From time to time, Mersive receives personal information from business partners and vendors. Mersive only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Policy and applicable laws.

Access to certain Mersive web pages requires a login and a password. The use of those web pages, and the information or programs downloadable from those sites, may be governed by a written agreement between your employer and Mersive.

We assume you have given us your consent to collect and use your information in accordance with this Policy unless you take affirmative action to indicate that you do not consent.   If your personal information changes, or if you no longer desire our service, you may correct, delete or deactivate it by customerrelations@mersive.com. We will respond to your request to access within 30 days.

How We Use Information Collected

Mersive uses information for several general purposes: to fulfill your requests for certain products and services, to personalize your experience on our website, to keep you up to date on the latest product announcements, software updates, special offers or other information we think you’d like to hear about either from us or from our business partners, and to better understand your needs and provide you with better services. We may also use your information to send you, or to have our business partners send you, direct marketing information or contact you for market research.

Cookies and Tracking Technology

Like many other commercial websites, the Mersive website may use a standard technology called a “cookie” to collect information about how you use the site. Please go to “Cookies and Tracking Information” below for more information.

A cookie is a small data file that certain Web sites write to your hard drive when you visit them. A cookie file can contain information such as a user ID that the site uses to track the pages you’ve visited, but the only personal information a cookie can contain is information you supply yourself. A cookie can’t read data off your hard disk or read cookie files created by other sites. Some parts of Mersive’s website may use cookies to track user traffic patterns. We do this in order to determine the usefulness of our website information to our users and to see how effective our navigational structure is in helping users reach that information.

If you prefer not to receive cookies while browsing our website, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser, although you may not be able to take full advantage of Mersive’s website if you do so. You do not need to have cookies turned on to use/navigate through many parts of our website, except access to certain Mersive web pages requires login.

Opting-out of Email

If you would like to be removed from our database, please let us know. You may opt out of receiving future mailings from our mailing lists at any time. We always include a link in the footer of our emails for this purpose.

Information Sharing and Disclosure

Because Mersive sells its products around the world, your personal information may be shared with other Mersive offices, subsidiaries or resellers around the world. All such entities are governed by this Privacy Policy and/or are bound by the appropriate confidentiality and data transfer agreements.

Your personal information is never shared outside Mersive without your permission, except under conditions explained below. Mersive data is stored in controlled servers with limited access. Your information may be stored and processed in the United States or any other country where Mersive vendors such as salesforce.com and Flexera software, host their servers

Mersive may send your personal information to other companies or people under any of the following circumstances: when we have your consent to share the information; we need to share your information to provide the product or service you have requested; we need to send the information to companies who work on behalf of Mersive to provide a product or service to you (we will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose); or we want to keep you up to date on the latest product announcements, software updates, special offers or other information we think you’d like to hear about either from us or from our business partners. We will also disclose your personal information if required to do so by law, to enforce our Terms of Use, or in urgent circumstances, to protect personal safety, the public or our websites.

Data Security

Mersive safeguards the security of the data you send us with physical, electronic, and managerial procedures. In certain areas of our websites, We use industry-standard SSL-encryption to enhance the security of data transmissions. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

Blog  and Social Media Fora

Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. If you post anything in a social media forum associated with Mersive, for example, our LInkedIn or Facebook pages, those sites are governed by their own policies.  We are not able to control the dissemination of any personal information you post there.

Third Party Websites

Mersive’s website contains links to other sites. Mersive does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies if you use a link on our site to visit a different site.

Changes to this Privacy Policy

Mersive will amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will make that information available by posting a notice on this site prior to the change becoming effective.

Inquiries

You can contact us at customerrelations@mersive.com
Mersive
2399 Blake St, Suite 150
Denver, CO 80205
303-291-3775

This document was last updated January 21, 2013.